Jaguar Land Rover South Africa honoured its top performing retailers during its annual Retailer of the Year ceremony held virtually, in respect of South Africa’s current adjusted Level 4 restrictions.
The Jaguar Land Rover South Africa Retailer of the Year awards recognize the efforts of the individuals and businesses that have consistently propelled sales figures through their actions and work ethic, whilst upholding and representing the stature and ideals of the Jaguar and Land Rover brands over the past year.
The Retailer of The Year awards are based on a comprehensive set of metrics on which each franchise is measured throughout the preceding year and showcases those retailers whose performance has exceeded expectations.
In addition to sales performance, scorecards also include factors that directly impact the customer experience. These include process adherence, results of standards audits and feedback from customers. The grand prize – the Retailer of the Year award – recognises the combined overall performance across all departments at the winning retailer. The Retailer of The Year award was presented to Jaguar Land Rover The Glen, which also scooped the Customer Service Retailer of the Year award and couple of second runner up places.
Herewith a full list of the Jaguar Land Rover Retailer Awards and winners:
| Award | Winner |
| Retailer of the Year | Jaguar Land Rover The Glen |
| Retailer of the Year First Runner Up | Jaguar Land Rover Sandton |
| Retailer of the Year Second Runner Up | Jaguar Land Rover Pietermaritzburg |
| Sales Retailer of the Year | Jaguar Land Rover Stellenbosch |
| Sales Retailer of the Year First Runner Up | Jaguar Land Rover Pietermaritzburg |
| Sales Retailer of the Year Second Runner Up | Jaguar Land Rover The Glen |
| Sales Top Achiever Award | Jaguar Land Rover Sandton |
| APO Top Achiever Award | Jaguar Land Rover Polokwane |
| Accessories Top Achiever Award | Jaguar Land Rover Bedfordview |
| Financial Services Top Achiever Award | Jaguar Land Rover Pietermaritzburg |
| SV Top Achiever Award | Jaguar Land Rover Sandton |
| Customer Service Retailer of the Year | Jaguar Land Rover The Glen |
| Customer Service Retailer of the Year First Runner Up | Jaguar Land Rover George |
| Customer Service Retailer of the Year Second Runner Up | Jaguar Land Rover East London |
| Merchandise Top Achiever Award | Jaguar Land Rover Polokwane |
| Marketing Retailer of the Year | Jaguar Land Rover Sandton |
| Marketing Retailer of the Year First Runner Up | Jaguar Land Rover Centurion |
| Marketing Retailer of the Year Second Runner Up | Jaguar Land Rover The Glen |
| Best 360 Campaign Top Achiever Award | Jaguar Land Rover Centurion |
| Best Digital Media Performance Achiever Award | Jaguar Land Rover Sandton |
| Financial Excellence Award | Jaguar Land Rover Eastern Cape &Jaguar Land Rover N1 City |
