Heels & Horsepower Magazine

Demystifying vehicle finance lingo: Part 2

It’s all very well to find a car that you both like and can afford, but you also need to understand all the financial jargon that comes with making the purchase. 

There is no shame in admitting you don’t know about the warranty, total cost of ownership or service plan. While all these terms can be intimidating the first-time round, asking questions will ensure you become vehicle finance savvy. 

Here’s the second installment of our 2-part guide to understanding vehicle finance jargon which will help you make the right choices:

“There isn’t a one-size-fits-all solution to structuring a car finance deal. By being totally honest with yourself and knowing how much you can realistically afford on the vehicle repayment, you are on the best-informed path to owning a car. As a responsible lender, WesBank will only provide credit for an amount that you can afford to pay back.”

– Kutlwano Mogatusi, WesBank Motor’s Communication Specialist
  1. Total cost of ownership: As mentioned, there’s more to owning a car than paying the monthly instalment. You need to budget for the running costs too – fuel, insurance, licence, servicing, maintenance, tyres and brakes, tolls, maybe the odd speeding fine! It’s important to buy a car you can afford even if it’s not yet the car of your dreams.
  2. Insurance: There are plenty of tempting insurance offers to choose from, however, WesBank recommends comprehensive insurance cover for a first-time car owner. This will cover you in the unfortunate event of accident damage, theft or vehicle write-off, plus you are covered for third party damage, which is damage to another vehicle in the case of an accident. The high risk of driving an uninsured vehicle is just not worth it.
  3. Warranty: A new car usually comes with a manufacturer’s warranty that would cover a faulty fuel gauge for example, but not general wear and tear on the brakes. It lasts for a certain time period but the finance provider, such as WesBank, can extend the warranty period, and can also offer you a warranty when buying a used car.
  4. Service plan: Usually covering the cost of a standard service, a service plan pays for your car’s regular services at set intervals (period of time or kms driven) as stipulated by the manufacturer. Be sure to understand what repairs or parts are excluded from the plan to avoid a nasty bill following a service.
  5. Maintenance plan: Maintenance plans differ in what they offer but most include the cost of servicing plus general vehicle wear and tear repairs to keep your car running efficiently. Again, make sure you are 100% clear on exactly what the plan covers and what is excluded.

“Now that you understand the jargon and consider yourself to be vehicle finance savvy, all that’s left is to check the vehicle finance agreement, including the small print, and sign on the dotted line – but, only once you’re satisfied with all the terms and conditions. Then, you are ready to safely take to the open road in your very own car,” says Mogatusi.

Introduction to Motor Vehicle Insurance

Motor vehicle insurance has been described as a necessary evil – but necessary it is!

There are just over 11 million registered vehicles in South Africa (excluding caravans and trailers). According to statistics, the majority of these vehicles – around 60-70% are uninsured. This means that to keep you on the road, insurance is not a luxury, but a necessity.

Motorists who are opt to have insurance, often choose insurance products based on the lowest available premiums, rather than from a point of understanding the benefits and disadvantages of the products they are consider buying.

Granted, it is sometimes difficult to find insurance which matches your pocket, and which gives you the cover you need or want. For this reason, it is necessary for motorists to read their policies carefully, so as to understand all the aspects of the insurance they are planning on taking. Too often, low premiums sound good but fall short when claims are made.

A good example is an excess fee which may be payable when a claim is made. An excess is a fee you pay towards a claim for loss or damage to your car, regardless of who is to blame. 

A company offering a low monthly premium, for instance, may require a substantial excess in the case of loss or damage.  When this happens some people are shocked to discover that the costs of repair to a vehicle may be carried entirely, or in part, through the excess fee, with little or no money being paid-out by the insurer. In this case lower monthly premiums, will not count for much as the motorist still has to pay a big portion of the costs out of their own pocket.

Equally important, is an understanding of the terminology of used in insurance contracts.  Motorists must ask for clarification of any unclear clauses before committing to a specific insurance policy. 

Critical questions to ask when considering insurance are:

  • What is my excess? Is there a different excess for loss and for damage?
  • Is the excess a flat rate, or is it calculated as a percentage of the loss or damage?
  • Besides the initial excess fee, are there any additional excess fees payable when I make a claim?
  • Are there any penalties for claiming within the first six months, or in the first year? (If there are, determine exactly what these penalties are)
  • What is the turnaround time for claims?
  • Will I be covered if other people drive my car? (And, if you are covered, is there a difference in the coverage if the car was driven by an 18-year-old driver or a 45-year-old driver?)
  • Is my car covered for resale or full retail value?
  • Is this insurance comprehensive insurance?
  • Are there any limitations on where or when I can drive my car?
  • If something happens to my car, is car hire included in my cover while it is being repaired or replaced

Consumer education is vitally important for motorists.  It is not enough to merely rely on one’s countless years of driving experience, vehicle safety features or lucky charms.  By virtue of being on the road you are at great physical, mental and financial rise if you drive an uninsured car.