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Peace-of-mind driving with Volkswagen EasyDrive Vehicle Plans

vuyi on July 8, 2021

Volkswagen’s EasyDrive Vehicle Plans offer a comprehensive service and maintenance programme designed to give customers the best value in terms of hassle-free motoring.

Volkswagen’s EasyDrive Vehicle Plans offer a comprehensive service and maintenance programme designed to give customers the best value in terms of hassle-free motoring.

“The EasyDrive Vehicle plans give our customers peace-of-mind motoring and benefits like protection against inflation as prices are fixed at today’s rates for future servicing and maintenance costs, transferability from the current owner to a new owner and enhanced resale value with a full service history,” said Steffen Knapp, Head of the Volkswagen Passenger Car Brand.   

Customers have the option to extend the EasyDrive Maintenance and Service Plans up to 10 years/ 300 000km.

The EasyDrive Vehicle plans give our customers peace-of-mind motoring

– Steffen Knapp, Head of the Volkswagen Passenger Car Brand

We offer a seamless after sales customer experience

– Steffen Knapp, Head of the Volkswagen Passenger Car Brand

The comprehensive EasyDrive Maintenance Plan covers all costs (parts and labour) associated with scheduled vehicle services, repairs of defective components and wear and tear items (excluding tyres) that need to be replaced as well as 24/7 Roadside Assistance. The EasyDrive Service Plan covers all manufacturer-specific scheduled service requirements, including parts and labour costs.


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“At Volkswagen, we offer a seamless after sales customer experience. Included in our EasyDrive Maintenance and Service Plans is access to and the technical expertise of the 109-strong Dealer Network in Southern Africa, over 40 000 genuine Volkswagen vehicle parts which are available in the country as well as customer care in the form of 24-hour Roadside Assistance,” added Knapp. 

The added benefit of the vehicle plans is the availability of parts in South Africa; Volkswagen has one of the biggest footprints when it comes to vehicle parts in Southern Africa. In South Africa, Volkswagen has 32 000m² Parts facilities in Cape Town and Centurion, Pretoria with more than 40 000 genuine parts available.

Volkswagen Connect: Application with Dataplug

Simplified and Digitalised Service Experience

Using the WeConnect Go App, Volkswagen drivers are able to book a vehicle service on the app. Using the digital Service Cam feature, a first and an innovation for the dealer network in South Africa, a technician is able to diagnose an issue on the car and show this to the customer via video, the customer is then able to give approval before repairs are made on the vehicle.

The Volkswagen Dealer Network uses expert and world-class master technicians who utilise cutting-edge tools and equipment for repair work and to update the latest available software so that drivers can enjoy the best performance and driving dynamics.

The 24-hour Roadside Assistance also offers Volkswagen customers benefits like towing, fuel (for the customer’s account) and jump-starting in the unlikely event of a flat battery.

Momentum Continues To Build In New Vehicle Sales

vuyi on July 8, 2021

New vehicle sales continued to build their momentum during June, despite the continued impacts of the pandemic on the industry and the country’s economy. Lebogang Gaoaketse, Head of Marketing and Communication at WesBank shares details.

New vehicle sales continued to build their momentum during June, despite the continued impacts of the pandemic on the industry and the country’s economy. A year ago, the market was under Alert Level 4 lockdown regulations, a position the country once again enters with adjusted restrictions.

“While the majority of sales during June were not severely impacted by COVID-19 restrictions, we should expect a returned level of hesitancy during July,” says Lebogang Gaoaketse, Head of Marketing and Communication at WesBank. “Both business and consumer confidence are certainly building their own momentum despite the current environment, which is providing continued energy into the slow recovery of the market.”

The apparent stability in the market is reassuring given the consistency in sales over the past two months

– Lebogang Gaoaketse, Head of Marketing and Communication at WesBank

New vehicle sales in June were marginally down on May’s figures according to naamsa | the Automotive Business Council, a more reflective indication of sales than considering the 20.2% growth year-on-year. June sales registered 38,030 new vehicles compared to the 38,320 in May and 31,643 in June last year.  A further consideration is the more sombre fact that last month’s sales are 17.2% down on June 2019 sales.

“The apparent stability in the market is reassuring given the consistency in sales over the past two months,” says Gaoaketse. “In 2019, the market was particularly volatile, yet our trading conditions now are equally as unpredictable.”

The passenger car segment accounted for 24,482 units, 28% up year-on-year and marginally higher than May sales. The segment was bolstered by 2,565 units into the rental market, which is significant given the appetite for renewals in the fleet industry. By comparison, consumer demand was relatively softer, the dealer channel up 15.2% year-on-year, although stable compared to May.

Light Commercial Vehicle (LCV) sales were 5.9% down to 11,208 compared to last month, but up 9.6% year-on-year. Dealer sales in the segment were similarly lower, 5.1% down.

People’s transport considerations are evolving, and both the country and the industry need to maintain the pace in an exciting mobility age.- LEBOGANG GAOAKETSE, HEAD OF MARKETING AND COMMUNICATION AT WESBANK



“Stock shortages continue to have some impact on overall sales as manufacturers continue to manage demand versus supply on imports and availability of production, while local manufacturing continues to experience some parts supply challenges,” says Gaoaketse. “However, year-to-date sales remain reassuring as the market continues its slow recovery.”

First-half sales were 227,440 units, an increase of 40.1% compared to the first half of 2020 within the context of locked-down sales during March and April last year.

Year-to-date sales remain reassuring as the market continues its slow recovery.

– LEBOGANG GAOAKETSE, HEAD OF MARKETING AND COMMUNICATION AT WESBANK

“The industry continues to consider the Aftermarket Guidelines, which come into effect today, as well as important considerations of the protection of personal information,” says Gaoaketse. “People’s transport considerations are evolving, and both the country and the industry need to maintain the pace in an exciting mobility age.”